Frequently Asked Questions
Everything you need to know about ordering, shipping, and caring for your DERAAJ saree.
Yes. Every Deraaj saree is handwoven, handloom, or handcrafted. and carefully sourced directly from weavers.
We try to present colors as accurately as possible. However, slight variations may occur due to lighting and screen differences.
Handloom sarees may have slight irregularities in weave or texture. These are natural and part of the craft, not defects.
Returns or exchanges are accepted only in case of incorrect product delivery or verified damage. A package opening video is mandatory.
Orders cannot be cancelled once they are dispatched.
No. We do not offer Cash on Delivery. All orders must be prepaid.
Orders are dispatched within 2–4 working days and typically delivered within 5–7 working days after dispatch across India.
You will receive a tracking link once your order is dispatched.
Dry clean only. Proper storage will help maintain its beauty over time.
You can reach us at:
Email: thehouseofderaaj@gmail.com
WhatsApp: +91 86551 41767 If you still have a question, we’re always here—quietly, personally, and with care.
Still have a question?
Our team is happy to help you — reach us on WhatsApp for quick answers.