Privacy Policy

Deraaj (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your information is collected, used, and protected when you visit or make a purchase from our website.

Deraaj operates as a curated platform offering handwoven sarees and related services, powered by Shopify.

Information We Collect

When you interact with our website, we may collect basic personal details such as:

  • Name
  • Shipping and billing address
  • Phone number
  • Email address
  • Payment details (processed securely via third-party providers)
  • Order and transaction details

We may also collect limited technical data such as device type, browser, and website usage to ensure smooth functioning of the website.

How We Use Your Information

At Deraaj, we believe in minimal and respectful use of personal information.

Your data is used only for the following purposes:

  • To process and deliver your orders
  • To communicate with you regarding your purchase
  • To provide customer support
  • To improve your shopping experience

We do not use your personal information for unnecessary marketing, profiling, or intrusive tracking.

Your information exists solely to ensure that your chosen piece reaches you safely and seamlessly.

Our Core Privacy Commitment

We want to clearly state:

  • Your personal information is never used beyond what is necessary to fulfill your order and serve you better.
  • We do not sell, rent, or misuse your personal data.
  • We treat your information with the same care and respect as the craft we curate.

Sharing of Information

We only share your information with essential service providers strictly for operational purposes, such as:

  • Payment processing
  • Shipping and logistics
  • Website hosting (Shopify)

These partners are obligated to handle your data securely and only for the intended purpose.

Data Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure. We encourage users to use secure networks while sharing sensitive information.

Cookies and Website Usage

Our website may use cookies or similar technologies to:

  • Improve website performance
  • Understand user interaction
  • Enhance browsing experience

You can choose to disable cookies through your browser settings.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of incorrect information
  • Request deletion of your data

You may contact us anytime for such requests.

Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices, and we recommend reviewing their policies separately.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Contact Us

For any questions regarding this Privacy Policy or your data, you may contact us at:

Email: info@deraaj.com

At Deraaj, privacy is not just a policy—it is a principle.

Just as every piece we offer carries a story, we ensure that your personal information is handled with quiet integrity and care.